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Service management:
mewujudkan layanan prima ed. 2
TJIPTONO, Fandy
Primary Author
mixed material
9789792930467
Yogyakarta
Andi
2012
Service_management_mewujudkan_layanan_prima_ed.2.jpg
Tinjauan customer service pada PT. Bank Mandiri (Persero) Tbk, kantor cabang Falatehan
SUHARYATI
Editor
EKA AGUSTINNINGRUM
Primary Author
mixed material
Jakarta
FE UPN "Veteran" Jakarta
2015
Prinsip-prinsip total quality service
TJIPTONO, Fandy
Primary Author
mixed material
9797630900
Yogyakarta
Andi
2005
prinsip_total_quality_service.jpg
Service, quality dan satisfaction edisi 3
TJIPTONO, Fandy
Primary Author
CHANDRA, Gregorius
Primary Author
mixed material
9789792927856
Yogyakarta
Andi
2011
Service%2C_quality_dan_satisfaction_edisi_3.jpg
Auditing and assurance service an integrated approach tenth edition
Randal J. Elder
Additional Author
Mark S. Beasly
Additional Author
Alvin A. Arens
Primary Author
mixed material
0131273221
USA
Pearson
2005
Auditing_and_assurance_service_an_integrated_approach_tenth_edition.jpg
Peranan customer service dalam rangka peningkatan pelayanan nasabah pada Bank Tabungan Negara cabang Tangerang
RESTU RIANTI
Editor
SUKMA META DAMANIK
Primary Author
mixed material
Jakarta
FE UPN "Veteran" Jakarta
2005
Tinjauan pelaksanaan customer service pada Bank Tabungan Negara persero cabang Bogor
SRI AGUSTINI
Primary Author
mixed material
Jakarta
FE UPN "Veteran" Jakarta
2006
Peranan customer service dalam membina dan meningktkan pelayanan kepada nasabah PT. Bank BTN cab. Tangerang
RESTU RIANTI
Editor
AYU WITA SUNDIAR
Primary Author
mixed material
Jakarta
FE UPN "Veteran" Jakarta
2005
Peranana customer service dalam meningkatkan pelayanan nasbah pada PT. Bank DKI capem Pondok Labu
RESTU RIANTI
Editor
HELINA ASTUTI
Primary Author
mixed material
Jakarta
FE UPN "Veteran" Jakarta
2005